At Nimbus Learning, we are dedicated to supporting educational communities through connecting teachers with avid learners. This is not always a straightforward process; indeed, every partner we team with has unique strengths and barriers that have to be addressed. This is why we approach each new commitment with a Software as a Service model – we do not simply sell software, we help the entire team integrate the software into their workflow and ensure that it serves the goals of the organization.
In this week’s blog post, our very own Christian Mihaylov, part of our Partnership Success Team, writes about his experience helping clients integrate the Nimbus Learning Platform into their organization and how we still work to support even our oldest partners.
Software as a Service
One of the biggest fears University Administrators have is signing a significant contract with a technology solution vendor, only to be handed a piece of software with no clear guidance on how to use it effectively.
As a member of our Business Development team, my job is to try and thoroughly understand our potential clients’ pain-points. In my time at Nimbus, I’ve found that many organizations hesitate to invest in yet another convoluted set of tools that will simply remain under- or completely unused. Even though technology solutions can provide unique value and significant boosts in efficiency through automation, the learning curve is often enough to put many people off. That’s where service offerings can make a huge difference.
”Even though technology solutions can provide unique value and significant boosts in efficiency through automation, the learning curve is often enough to put many people off.Christian MihaylovPartnership Success Team
At Nimbus Learning we’ve found that the best way to help Student Success Centers build, grow, and run technology-driven tutoring services is by helping administrators through the process, every step of the way. We don’t simply hand over a piece of technology and run for the hills, but we ensure that everything is constantly running smoothly. Even with our oldest partners, who have some of the most thoroughly established programs, we are consistently holding calls with their respective teams – as often as twice a month.
We know what the most daunting parts of starting a new program can be and we are continually leveraging our team to address these concerns. One example of these services includes marketing. There’s no point in creating a fabulous new tutoring program if no one knows about it. That’s why we’ll sit down with our partner school and create an entire marketing plan for the coming year, leverage our in-house graphic designer to create promotional materials (such as posters, email templates, etc), and even allocate an ad-spend budget to increase student awareness.
Through the thick and thin, we strive to help our partners every step of the way because that’s what it means to provide software as a service.
”At Nimbus Learning we’ve found that the best way to help Student Success Centers build, grow, and run technology-driven tutoring services is by helping administrators through the process, every step of the way.Christian MihaylovPartnership Success Team
Nimbus Learning now offers an online tutoring platform which allows students virtual access to academic support and mentorship. Click here to find out more.