This week, we sat down with our dev team to get the answers to their most frequently asked questions.

1. How do you access customer support?

In the Nimbus App, go to the messaging section on the top right corner. From here, you will be able to send a message to your institute’s organization or Nimbus tech support.

Nimbus tech support can also be reached at support @ nimbuslearning . com (no spaces)

2. How do you apply to become a tutor?

In the Nimbus App, go to the settings page and click on “apply to become a tutor.” You can also email your institute directly for more information.

Nimbus does not hire our own tutors, although from time to time we will assist our partners in hiring for their programs.

3) What do I do if there are no tutors for my course?

Join a course through the Nimbus app and you will be notified when a tutor is available.

You can also reach out to us directly, or to your own organization, for help finding a tutor who is qualified to assist you in the subject matter.

Nimbus Learning now offers an online tutoring platform which allows students virtual access to academic support and mentorship. Click here to find out more.

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