Yes, the Nimbus App reflects time zone changes when you book a session as a student or make an availability on your schedule as a tutor! For example, if a tutor makes an availability for 12 PM to 1 PM in their time zone and they travel to a different location with a different time zone, their availability will reflect this time zone change.
If your question is related to your specific program (tutor application, credits, or other questions not related to the Nimbus App), please contact your tutoring program administrator at your institution. However, if your inquiry is related to the Nimbus App, or if you’re unsure who to contact, please email us at email@example.com and we’ll be happy to help you out!
Tutoring is an exciting opportunity to earn valuable skills and experiences while earning income or volunteering credits! Depending on your institution, you may already have been provided with instructions and information about the tutor application process. However, if you’re unsure how to get started, please reach out to your program administrator or to firstname.lastname@example.org expressing your interest in becoming a tutor!
In such situations, you may reach out to your student to see why they weren’t able to show up for the session (for example, your student might have encountered a bug). If you would like to refund your student, please reach out to email@example.com!
If you’re expecting a payment from your last session, please note that Stripe has already processed your payment, which will be sent to your bank account. However, it can take up to 3 business days for your financial institution to process your payment. For more information about Stripe payments, please click the following link here.
Since the tutor didn’t show up for the session in this scenario, please reach out to firstname.lastname@example.org to request a refund. You may also reach out to your tutor to see why they weren’t able to show up for the session!