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Buying “blocks” of tutoring hours that go unused

Emma JonesFebruary 2, 2022

In this article:

  • Many of the post secondary directors and managers of student success services we speak to say that hours of pre-purchased tutoring blocks go unused, leading to a concern about wasting funds and under-utilized services.
  • Developing a peer tutoring program can address both of these issues, as research demonstrates that students prefer course-specific tutoring rather than subject-specific tutors. In that case, who better to teach from a student-centric perspective than a student who has already excelled at the course?

Often, we hear from post-secondary institutions that a considerable amount of the hours they pay for up-front with external tutoring companies go unused. These are funds that can be put towards valuable programming or to developing a tutoring program that directly caters to the needs of your campus.

With that, we thought we’d take a look at how bringing your tutoring program in-house can help improve student usage and reach more people.

Students want class-specific tutors

not general subject tutors

Tutoring Program Benchmarks, conducted by the Primary Research Group in 2020, found that students in 4-year research colleges want class-specific tutoring instead of walk-in programs. (Primary Research Group, 2020).

We’ve said it once and we’ll say it again: No one understands the trials and tribulations of a difficult course on your campus like a student who has just persevered through it.

Students who have excelled in the courses they are tutoring have unique insight into their own personal experiences with the homework/assignments/tests, knowledge gaps that exist between courses that need to be addressed, and may also know about other resources (for example, study guide on course homepages) that can support student success.

Develop an increased ability to cater to student needs

With the knowledge that students want course-specific tutors, the next step is to determine exactly what courses are in high demand. Meeting students where they are at is a key factor in increasing how programs are used.

With the need for analytics, it is then important to note that approximately half of the medium-sized schools surveyed by Primary Research Group (2020) (medium sized school = 3500-11,000 students) expressed they had less data than they needed to get a clear picture of their program.

Bringing a tutoring program in-house allows directors and managers of student success services to collect the necessary analytics and devise a strategy for the future. Program analytics, like those provided by the Nimbus Learning platform, allow administrators to see exactly what courses are in demand, and then recruit student tutors for those classes.

There is no replacement for a home-grown tutoring program that caters directly to the changing needs of the students body.

Taking a tutoring program in-house may seem like a massive undertaking, but with the right support can lead to a personalized program that doesn’t put excessive burden on the administration staff. Nimbus Learning provides flexible service packages, from simple platform access all the way to tutor recruitment, hiring and training, marketing support, and tech services.

Primary Research Groups (2020). The College Tutoring Program Benchmarks, 2020 Edition.

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Accessibility Statement

  • nimbuslearning.com
  • September 21, 2025

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We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.

If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:

  1. Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.

    These adjustments are compatible with all popular screen readers, including JAWS and NVDA.

  2. Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.

    Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

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  • Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

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  7. Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

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Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to

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